Hilton pushes its Waitographer training programme online
Groundbreaking course helps Hilton team members to take better smartphone photos for guests
Dubai, UAE – 06 July 2022 – Hilton has launched its successful Waitographer training course online, enabling more team members around the world to improve their smartphone photography skills and create lasting memories for guests.
First launched in January 2022, the innovative scheme trained Hilton team members to step in and confidently capture a crystal-clear photo of a special moment using the guest’s smartphone.
Now, the newly announced digital tuition course will build on the Waitographerprogramme’s runaway success. The online course comprises of four modules led by renowned regional photographer Roger Moukarzel, who taught the live seminars earlier this year.
In the first week after going online, 445 Hilton team members completed the training programme, 371 of which were in the Europe, Middle East and Africa region.
Held on the Hilton University platform, the online course offers essential tips on smartphone camera options, framing and backgrounds, indoor and outdoor lighting including use of the flash, and interacting with guests.
A short knowledge check at the end of each module recaps the lessons learned. The online Waitographer course enables any Hilton team member around the world to enhance their photography skills and receive a certification after successful completion of the programme.
Moukarzel, a renowned fashion and documentary photographer of more than 40 years, explains, “I have made this online course simple and accessible for all so that you can start creating perfect memories for your guests.”
More than 200 Hilton team members in the UAE have already taken the in-person course that aims to help them feel more confident when asked by a guest to take a picture.
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Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising nearly 6,900 properties and nearly 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune’s 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 133 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit newsroom.hilton.comfor more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.