Global Village unveils wide range of guest experience enhancements

Global Village unveils wide range of guest experience enhancements

  • Exciting upgrades, new facilities and amenities announced for Season 27 including brand new third entrance, Happiness Gate.
  • New ticket optionsintroduced for an even more enjoyableexperience on weekends and holidays

Dubai, UAE;August 26, 2022:Improving guest experience is a fundamental part of every season’s planning and preparation for the region’s leading multicultural family destination for culture, shopping, and entertainment. This season is no exception and Global Village guests can look forward to a wide range of enhancements,additions,and upgradesacross the destination when Season 27 opens on October 25, 2022.

The introduction of a third entrance, Happiness Gate, will giveguests an alternative to enter the venue helping traffic flow and ensuring shorter distances from car parks. Guests will also welcome the return of valet parking, which will be situated at the new Gate.The highly popular Premium self-parking option will still be available at Gate of the World and revamped signage will support improved traffic flow.

Aligned to Happiness Gate, the ever-popular Happiness Street is getting a facelift and has been both extended and enlarged. The new layout has been designedto give guests plenty of room to discover the vast street food offering available at the Global Village fan favourite.

Global Village is also introducing a range of new premium experiences for Season 27. Beautifully designed Cabanas will be available to book for friends and family groups of up to 8 people. Guests can relax in style as they watch the world go by with their private butler on hand to cater to their every need. For those who enjoy the thrill and excitement of the much-loved Global Village stunt shows, guests can now upgrade to Star Seating to ensure the perfect spot to watch the award-winning, death-defying performances that have come to be a hallmark of the destination.

Mohamed Sharaf, Chief Operating Officer of Dubai Holding Entertainment, said: “We consistently look to evolvethe Global Village experience based on the insights and feedback we receive from our guests and partners.  With 90% of guests telling us they intend to return to Global Village, finding ways to take the customer experience to the next level is always a priority. We will continue to strive to ensure thatwe surpass guest expectations every time they enter our gates.” 

New ticket optionswill be introduced in Season 27. The “Value” ticket, valid from Sunday to Thursday (excluding Public Holidays), will encourage weekday visits, whilst the “Any Day” ticket gives guests the flexibility to enter Global Village any day they like including public holidays. As part of continued drive for digital transformation, tickets purchased on the user-friendly mobile appor website will be discounted by 10%. Global Village remains incredible value for money with entry ticket prices starting at just AED18.

Additional amenitiesfor Season 27includeincreasedinformation counters across the Park, revamped Prayer Rooms, more smart vending machines at entry pointsand extra lockers for guests to safely secure and store belongings.

Global Village will also be launching a new range ofbeautifully designed branded merchandise including products featuring Waleef, Zoya, Ozka and Aiyah, Global Village’s very own characters. These souvenirs are perfect for residents and tourists alike as a memento of their visit.

Follow the Global Village social media channels for the latest updates:

Instagram: @GlobalVillageUAE

Twitter: @GlobalVillageAE

Facebook: @GlobalVillageAE


*Notes to the editor:

Details of ticket options are as follows:

  • Any Dayticket: AED25 at gate, AED 22.50 online
  • Value ticket:AED20 at gate,AED 18 online

About Global Village:

Global Village is the first family destination for multicultural entertainment, dining, shopping and attractions in the region and amongst the most visited worldwide. Since its inception, it has embodied different aspects of the world and created a smile on the faces of millions of guests every season. This unique and integrated open-air destination offers guests the largest and most varied range of events, shows and activities in the region. Global Village takes guests on a journey rich in culture, cuisine and awe-inspiring entertainment.

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