XA Group scores five-star ESMA rating for auto repair andservice

XA Group scores five-star ESMA rating for auto repair andservice

Dubai, UAE – 20January 2023: XA Group has recently achieved a five-star rating by Emirates Body for Standardization and Metrology (ESMA) for its automotive aftermarket services. The company received the certification from the Ministry of Industry and Advanced Technology as an assurance of its exceptional car service and repair standards spanning general service, tires, brakes, body and paint works, collision damage, Small, Medium Area Repair Technology (SMART),among others.

The ESMA certification aims to revolutionize quality standards in the UAE and strengthen the national economy. Established by Federal Law 2001, it marks a new milestone of excellence for businesses across all industries to strive towards.

Ben Barber, Managing Director, XA Group commented: “Our alignment with ESMA serves as a testament to our dedication to the highest quality standards. We are elated to be bestowed with the esteemed ESMA certification, which will help us further demonstrate our commitment to the UAE economy through providing outstanding services for our loyal customers.”

The five-star rating ensures that vehicles are receiving professional treatment and attention comparable to what motorists would expect from dealerships. As experts in specialized handling of all types of cars—from classic and vintage models to the newest sports vehicles—XA Group guarantees superior car repair and maintenance services across its workshops in the UAE.

The UAE-based provider of digital, hardware and manpower solutions for the automotive aftermarket and insurance sectors currently operates in the Middle East and India.

XA Group’s bodyshops are equipped with the latest technology and repair methodology, ensuring complex repairs are carried out to manufacturers’ standards and providing early data on repair costs and expected completion time.

Every car is tracked through the bodyshop management systems, capturing data from the very start of the process until the vehicle repair is completed, with auto-updates provided to insurance partners and customers at every step of the way. 

In addition to serving end users seeking car repairs, XA Group specializes in partnering with insurers to build, manage and maintain insurers’ own bodyshops, enabling them to generate revenue while achieving more transparency and gaining insights into the repair cycle for their customers and motor claims.



About XA Group

XA Group, through its subsidiaries, joint ventures and partnerships, is a leading provider of digital, hardware and manpower solutions for the automotive claims & aftersales industry. Based in Dubai, UAE and with offices in KSA, Bahrain & India, XA Group employs over 200 people from over 35 nationalities. 

XA Group offers a comprehensive suite of high-end services including the flagship Addenda ecosystem, Xpress Auto repair and service centers, Carheal X – a patented paint and repair cabin, Tow-X roadside assistance fleet, and Skilled Migration – a training and placement service.


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