The expansion of the Engagement Banking Platform includes a powerful set of natively embedded data/AI capabilities. Agentic AI will allow banks to unlock productivity gains across all their critical customer servicing and sales operations. High priority capabilities include Conversational Banking, Customer Lifetime Orchestration, Advanced Financial Insights, and AI-Augmented Customer Support. The Intelligence Fabric will leverage … Continue reading Backbase unveils Intelligence Fabric to unlock AI-productivity gains for banks