AI Saves UAE Workers 4.5 hours Per Week, Freshworks Study

Data analysis, content creation, text and audio translation, and writing and creating code are among the top 5 use cases for AI in the country Dubai, United Arab Emirates - The UAE has once again demonstrated its global leadership in technology with the country, alongside India, leading globally in terms of both AI knowledgeability as … Continue reading AI Saves UAE Workers 4.5 hours Per Week, Freshworks Study

Freshworks Unveils New Data Center in UAE to Serve Customers Across Middle East and Africa

Dubai, UAE – June 27, 2024 –Freshworks Inc. (NASDAQ: FRSH) today announced the launch of its new data center, powered by Amazon Web Services (AWS), in the UAE. This underscores Freshworks’ commitment to driving innovation across the Middle East and Africa (MEA) by making it easier for businesses to harness the full power of its … Continue reading Freshworks Unveils New Data Center in UAE to Serve Customers Across Middle East and Africa

Freshworks products support The Giving Movement’s commitment to exceptional customer service

Freshworks products support The Giving Movement’s commitment to exceptional customer service The Dubai-based sustainable fashion brand aims for a 120-second response timeline, backed by Freshdesk and Freshchat Dubai, UAE – December 2023 - Freshworks Inc. (NASDAQ: FRSH) today announced that The Giving Movement, one of Dubai’s most prominent sustainable clothing brands, uses Freshdesk and Freshchat … Continue reading Freshworks products support The Giving Movement’s commitment to exceptional customer service

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer Former F5, Microsoft, Adobe executive brings stellar track record to lead new go-to-market function for the multi-domain global business software company Dubai, UAE, December 2023 —Freshworks Inc., Inc. (NASDAQ: FRSH) today announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer. … Continue reading Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk

Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk Freshworks extends its service management platform to serve non-IT departments with “Freshservice for Business Teams” as part of the company’s Fall ‘22 Launch Dubai, United Arab Emirates, October 2022 - Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power … Continue reading Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk