Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration Dubai, UAE, Aug 2023 —Freshworks Inc., (NASDAQ: FRSH) announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution. Uniting Freshchat™, Freshdesk™, and the company’s generative artificial intelligence technology, Freddy … Continue reading Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration